I am Ralph Dombrower - dombrower@msn.com - a fully paid up subscriber for decades. You are continually fooling around with my website with you too much. My latest surprise from you is that, suddenly, for no apparent reason, I can't get to9 my e-mail….my Microsoft entrance and password do not work, I cannot find a "help" button. Can you fix this quickly? Once fixed, can you stop messing with my Microsoft system. I am frustrated. Help