I went into the Microsoft store not really sure of how to choose the laptop I wanted. In the domain at Austin I met Cirinda. With so many options its easy to get overwhelmed, and she made my experience wonderful. Cirinda was very friendly, patient, and informative. Each time I moved around to a new product she told me everything I needed to know. When I finally narrowed down my choices she offered me a chair to sit with product side by side and take the time I needed to compare my options. I want to say thank you to Cirinda S. for being the best part of my shopping experience. Thanks to her I was able to make stress free, informed decision I am happy with my Microsoft product.